rapidHELP
This is rapidHELPrapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters... Tickets can be automatically forwardedto the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management)...Multitasking supportThe system is multitasking compliant in every respect... This guarantees a high standa
Tags: service desk, helpdesk, support, call, call center, ticket, service, helpdesk software, service software, callcenter, trial software, helpdesk for free, service level, sla, service level agreement, webconnector, knowledge base, knowledgebase, pdf, xml, ,