The PC Technicians Guide to Profits

The PC technicians Guide to Profits is for any mobile computer service person already on the go or for the novice interestedin starting a home-based computer service business. It gives examples of shop layout, equipment, essential tools, communication strategies,preventative maintenance procedures, and the powerful business knowledge you need to succeed in todays business world! You will alsodiscover everything you need to know about selling service contracts, service...

Tags: technician, dispatch, guide, howto, computer repair, pc repair, pc shop, preventative maintenance, how to start, management,

NewWayService

NewWayService is the help desk software solution designed to maximise your service centre or call centre department...With its very user-friendly environment, no intense training is needed to learn to use it...NewWayService base modules are: work orders, actions and worked/ billed hours, customers and contacts, hour banks, technicians,products and serial numbers, spare parts, appointments and scheduling, work schedules and knowledge base...

Tags: management, workorders, service calls, technicians, appels de service, french, english, network, linux, solaris, interbase, sav, maintenance, jobs, entretien, schedule, knowledge base,

AccessAble Help Desk Professional Edition

AccessAble help desk Pro Edition features an easy to use and attractive windows based interface as well as ...htmlpages for quickly recording, updating or searching data via browser... The wide variety of reports includegraphical and analytical reports to see where most of your support issues are coming from...

Tags: computer inventory, web enabled help desk, support requests, customer support,

VeraLab

Computer Lab Management System... Turn yourlab into a production line... VeraLab supports LDAP (Active Directory) environments...

Tags: access, control, software, metering, surveillance, security, monitoring, computer, lock, workstation, management, checkin, maintenance, reports, learning, system, license, management, lab,

Computer Admin Pro

Computer Admin is a powerful and easy-to-use asset management and help desk tracking software... Computer Admingives you the ability to search by virtually any criteria and includes a variety of helpful reports... By logginga history of problems and resolutions you can build your own reference library for future troubleshooting...You can also expo

Tags: helpdesk, mangement, tracker, serial, registration, hardware, peripherals, help, desk, maintenance, license, compliance,

Computer Admin Pro Mac

Computer Admin is a powerful and easy-to-use asset management and help desk tracking software... Computer Admingives you the ability to search by virtually any criteria and includes a variety of helpful reports... By logginga history of problems and resolutions you can build your own reference library for future troubleshooting...You can also expo

Tags: helpdesk, mangement, tracker, serial, registration, hardware, peripherals, help, desk, maintenance, license, compliance,

Freeware HelpDesk CentreDesk Group

CentreDesk is a freeware multi-user help desk solution...Easily assign logs to techniciansTime tracking (calculates holidays and working days) and flagged to indicate the current status and durationLogs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"Security ensures that only logs assigned to individual technicians can be viewed by them...Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:That the issue has been logged, and the detailsQuotations (approved or rejected)Invoicing (including a cancellation fee option) and a Batch Email facility...

Tags: helpdesk, freeware, call center, call centre, helpdesk software, help desk software, inventory, centerdesk, centredesk,

Network Inventory Manager

Network Inventory Manager is a tool that helps network administratorsand help desk staff to more easily manage their networks...0 can store your inventory information in MSDE, MSSQL Server 7...The program includes a highly customizable interface and a sophisticated reporting module, allowing you to manage the equipment andsoftare on your network, deal with any troubles that arise, track your time, and generate detailed reports including Software Legitimacy andTotal Cost of Ownership...

Tags: helpdesk, lan, administration, pim, pc,

Help Desk for IIS

help desk for IIS is a web-based help desk software solution for delivering customer service and support... Your customers or technicians need no additional softwareother than a web browser... It keeps your companyorganized and efficient...

Tags: helpdesk, webbased, webbased help desk, webbased helpdesk, support desk,

TATEMS Fleet Maintenance Software

Introducing TATEMS 2005.........

Tags: maintenance management software, bit audit, bit inspection, fuel logs, dot inspection, parts inventory,


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