Rapid Email Support

Rapid Email Support is a software productivity tool designed to save you time by speeding up the time taken to reply to youremails... Simple but effectiveThe application integrates the email folders, outgoing email, templates and databases thereby increasing the productivity of the user... It does not show images, handy if you get a lot of spam... Why notdownload a free 30 day trial and try it out?

Tags: rapid, email, support, reply, all, template, database, compose, forward, oledb, plain, text,

BC Program Support Log

The BC Program Support Log is an asp Web Application used to support the projectmanagement or program management process... Unplanned events consume a tremendous amount of resources and are often thesource of project failure... The Program Support log provides a structured approach for managing and monitoring risks, managing and resolvingissues, managing and implementing changes...

Tags: bill catchem, bug tracking, issue management, incident management, iis, ms access, enterprise, project management, blog, blogger, bug tracker, sales management, team management, project management,

Global Site Support

Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site supportwill save you enormous time and costs when managing customer communication and support.Global Site Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help youmanage all email and other forms of correspondence with your customers.You are not required to install any software, or upgrade any hardware....

Tags: email tracking, crm,

Call Centre

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problemsand service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork,monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. It issuitable for any business, big or small, and has many advanced security features....

Tags: help desk software, service desk, help desk, help desk application, desk support software, help desk support software, software help desk,

MGCS

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface... The web interface will allow your customers to submitrequests via browser and staff can also update info via the browser......

Tags: generic customer support, web based support, help desk, pocket pc,

SRM Help Desk 2005

A comprehensive IT help desk program that makes it easy to record, update and report on Users, Support Requests,Computers, Software, Peripherals and more... Web interface included... Output reports to PDF files for easy emailingas attachments...

Tags: customer support, crm, it help desk,

AccessAble Help Desk Professional Edition

AccessAble help desk Pro Edition features an easy to use and attractive windows based interface as well as ...htmlpages for quickly recording, updating or searching data via browser... The wide variety of reports includegraphical and analytical reports to see where most of your support issues are coming from...

Tags: computer inventory, web enabled help desk, support requests, customer support,

Been There Done That

Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tightbudget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, softwareand their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restorefeature was also added in this release. The user interface has also been updated....

Tags: it help desk, customer support, computer inventory,

AccessAble Help Desk Pro Edition

AccessAble help desk Pro Edition features an easy to use and attractive windows based interface as well as ...htmlpages for quickly recording, updating or searching data via browser... This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The widevariety of reports include graphical and analytical reports to see where most of your support issues are coming from...

Tags: computer inventory, web enabled help desk, support requests, customer support,

SupportWindow Console

supportWindow Console accepts incoming connections from multiple SupportWindow Hosts and SupportWindow Servicesto allow complete remote desktop control, file sharing and Chat... Perfect for explaining software functions to remote users... All remote sessions also require a client license which can be purchased in static license packs or subscriptions or bothcan be combined for the ultimate in licensing flexability...

Tags: desktop, help desk, remote access, remote support, chat,


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