BridgeTrak Help Desk Software

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizablescreens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom andrequired user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run asset-and-forget services and are available for customer...

Tags: help desk software, desk, software, trouble, ticket, software, bug, software,

DTMS Issue Control

Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests,and remotely manage devices on your network. The software is easy to use and install, and is very flexible.Features:Logs, numbers, Organizes, and prioritizes work order requestsBuilt in remote tools that allow you to take remote control over any PC or server on your network.Communicate work order status to end users and support staffUsers can submit...

Tags: help, desk, software,

Call Centre

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problemsand service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork,monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. It issuitable for any business, big or small, and has many advanced security features....

Tags: help desk software, service desk, help desk, help desk application, desk support software, help desk support software, software help desk,

Boldcenter Operator Client NET

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce supportcosts. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to alsomanage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 activewebsites....

Tags: software, crm, customer, customers, webmaster, support, sales, live chat, live help, live support, chat, contact, contacts, contact manager, email, email management, email manager, help desk, helpdesk, ticket, web stats, web statistics, web log, web logs, ,

DataTrack System

The DataTrack System is an affordable, web enabled service and support management system designed for call centers,help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client,and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrackSystem helps with all facets of your help desk, including such features as work...

Tags: help desk software, call center, work order management, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software,

EasyCSS

For Easy customer Service and Support...customer requests may be serviced via phone, using the help desk, or by thechnicians... Theappointments that can be scheduled are not strictly technical, but of a wider nature...

Tags: customer service, crm, help desk, phone, calendar, customer service and support, easy, five steps, crm software, small business crm, call center,

iShow tutorial builder standard

IShow is an easy-to-use presentation software. IShow provides complete solutions designed to lower the cost and improvethe effectiveness of training, support, sales and marketing.trainingReduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learnnew skills with 24/7 online learning.SupportLower support costs by minimizing calls to your help desk with online help Expand the reach...

Tags: flash presentation, flash software, demo builder, elearning, authoring, capture, screen, screenshot, tutorial, tutorials, demos, presentation, help, online help, recorder, streaming, screencam,

iShow Tutorial Builder Professional

IShow is an easy-to-use presentation software. IShow provides complete solutions designed to lower the cost and improvethe effectiveness of training, support, sales and marketing.trainingReduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learnnew skills with 24/7 online learning.SupportLower support costs by minimizing calls to your help desk with online help Expand the reach...

Tags: flash presentation, flash software, demo builder, elearning, authoring, capture, screen, screenshot, tutorial, tutorials, demos, presentation, help, online help, recorder, streaming, screencam,

Lannouncement

Taro Software's Lannouncement bulletin board system (BBS) lets you post emergency must-read messages that automaticallyappear to the LAN user on login or pops-up no matter what application they are in! Lannouncement also functions as a complete bulletinboard and discussion group application for your local area network...Developed to be network independent, our software will install transparently and execute on Microsoft Windows NT, Banyan Vines, andNovell Netware networks... New version - now works on32 bit network drivers and Windows 95/98/2000...

Tags: lan administrators, network administrators, mustread messages, emergency broadcast, emergency messages, bbs, local area network, post bulletins, groupware, topics, dialogs,

SRM Help Desk 2005

A comprehensive IT help desk program that makes it easy to record, update and report on Users, Support Requests,Computers, Software, Peripherals and more... Web interface included... Output reports to PDF files for easy emailingas attachments...

Tags: customer support, crm, it help desk,


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