KnowledgeBase Deluxe

knowledge Base management software for Windows users...Organizer's intuitive interface and ready-to-use kb database management solutions make it easy to set up and use... Print quickly professionally looking documents, KB reports or summaries, and more...

Tags: knowledgebase, support, software,

eXpertCommunicator

eXpertCommunicator - The Essential Idea Engine for Creative presentations and group Brainstorming... With the includedeXpertWriter, eXpertSpeaker, eXpertAD and eXpertEvaluator (Thoroughly Evaluate any situation or opportunity), you can develop an ideafrom scratch, expand on an existing concept, create innovation in your workplace or solve a local, regional or worldwide problem, eXsbecomes your eXpert Assistant - helping you create world-class presentations and orchestrate effective group efforts... In fact, it will never be finished... System Configurations- Windows 95 to XP, and Mac OS X

Tags: speaking, creativity, speech, groupware, communication, press release, creative writing, public relations, creative thinking, meeting, stargegy, strategic, how to write, business, comedy, drama,

ieSupportManager

ieSupportManager is a fully featured desktop and web based helpdesk system... iesupportManager allowsusers to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view... Easy to install and simple to use for both support staff andend users alike the system is also very competitively priced and comes with full context sensitive Help...

Tags: help desk, knowledge, software, free download, evaluation, it, solutions, technical support, customer support, multilingual, multilingual, mapi, spanish, clipper, powerbuilder, crm, ireland, dublin,

General Knowledge Base

General knowledge base is an innovative Knowledge Management software allowing an easy and effective management ofall types of knowledge bases...To improve knowledge sharing, it provides an easy access to an organization's knowledgebase either on LAN, VPN, WAN or over Internetand yet it does not compromise on security...Although all the information may be stored in one database, general knowledge Base allows creating unlimited number of databases, so anorganization can have a separate database for each specific knowledgebase...

Tags: manage information, knowledge software, organize notes, knowledge base software, information manager, organize articles, capture web page, create knowledge base,

Whaddidoo Trouble Tracker

Anyone who has provided technical support to users knows that problems rarely only happen once... There are plenty of times you'll remember the problem, but not the solution...Whaddidoo was created to provide a painless user interface to a knowledgebase...

Tags: help desk, tech support, search, assist, recurring problems,

LIVECHAT ContactCenter

LIVECHAT contactcenter is a program for customer support online... Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window... This kind of internet communication channel is much more interactive and efficient than emailand costs your customers nothing...

Tags: live chat, live help, live support, contact center, livehelp, helpdesk, help desk, business instant messenger, live chat software, live help software, live person, live support software, support software, livechat,

BridgeTrak Help Desk Software

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizablescreens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom andrequired user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run asset-and-forget services and are available for customer...

Tags: help desk software, desk, software, trouble, ticket, software, bug, software,

KM Navigator

Generate sales leads, qualify leads, build favorites list and build powerfull Knowledgebase on topics of your interest from theinternet quickly and efficiently... The results produced by the KM Navigator are accurate and usefull to drive businesses through competition...1:Search multiple search engines simultaneously...htm

Tags: marketing leads, list, search solutions, web mining, mine leads, email extractor, spider, campaign, verify, outlook, outlook addins, contacts, email, km, contact management, leads manager, webferret, sales, marketing, extractor,

askSam

Organize, search, and manage your information with askSam... askSam is the only database designed forboth structured and unstructured information... askSamputs your information where it belongs...

Tags: freeform database, information manager, pim, information management, text database, free form database, research, knowledgebase, knowledge management,

rapidHELP

This is rapidHELPrapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters... Tickets can be automatically forwardedto the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management)...Multitasking supportThe system is multitasking compliant in every respect... This guarantees a high standa

Tags: service desk, helpdesk, support, call, call center, ticket, service, helpdesk software, service software, callcenter, trial software, helpdesk for free, service level, sla, service level agreement, webconnector, knowledge base, knowledgebase, pdf, xml, ,

 

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