Download Free/Trial Version Of AccessAble Help Desk Professional Edition
AccessAble help desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .htmlpages for quickly recording, updating or searching data via browser. The Read/Send Email Window let's technicians respond to email fromwithin the program and add an email message to the support request database with one mouse click. The wide variety of reports includegraphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a varietyof file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS and email notification uses Microsoft'sCDO SYS. Email read/send requires Microsoft Outlook or Outlook Express. There are no additional per user charges for either the windowsinterface, email module, or browser based interface. All are included in the site license price. An Open Report menu option let's you accesseither your own reports created with Crystal Reportsor custom reports designed for you by the developer. Only the Crystal Reports runtime files are inlcuded.
Tags: computer inventory, web enabled help desk, support requests, customer support,
Screenshots For AccessAble Help Desk Professional Edition
