Download Free/Trial Version Of TAPICall
FULL INSIGHT AT THE FIRST RING: tapicall turns your desktop PC into a highly efficient CTI work station by means ofOutlook add-on: Identification of the caller and display of the corresponding Outlook contact sheet; Automatic display of memos, evencompany wide; automatic creation of journal entries with a call-back feature; current status display via balloon and handset icon; nontutorialhandling; Low costs - high benefit; operates with any up-to-date PBX or ISDN controller --- Service orientated communication: At the first ringTAPICall immediately provides all relevant data concerning the caller, including memos, appointments and documents linked with thecorresponding contact, by means of the caller identification. The user is perfectly prepared for the call and can optimally commit himself to therequirements of the caller. --- Benefit from your first-class contacts: The automatic provision of customer information reduces costs as well ashandling time. tapiCall improves the quality ofyour customer care effectively and leads to a high degree of customer retention. --- Corporate translucency: With an exchange serverTAPICall automatically opens public contacts for incoming calls. This way - depending on your properties - memos and contact informationentered by any employee may be viewed and complemented by other employees as well. The data base containing relevant customerinformation thereby is kept up-to-date at any time. --- Constant increase of your data base: In case the caller has not been recorded in theoutlook contacts yet, TAPICall creates a contact with the new call number. The user only has to do add the name of the caller into thecontact sheet, and the next time this person calls the corresponding contact will open automatically.
Tags: convergit gmbh, voice, convergence, addin, pc, telephone, voip, cti, isdn, capi, popup, tsp, clir, clip, callerid, number, contacts, phone, pabx, software, microsoft, office,
Screenshots For TAPICall
