Download Free/Trial Version Of DataTrack System
The DataTrack System is an affordable, web enabled service and support management system designed for call centers,help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client,and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrackSystem helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base,asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, implementation and deployment of theDataTrack System can be accomplished in minutes, with features like Active Directory, CSV, and database importers. The included WebClient allows users to easily submit and track work orders from their own computers, via any modern browser, while allowing them to search theintegrated knowledge base for the answer to a problem.
Tags: help desk software, call center, work order management, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software,
Screenshots For DataTrack System
