helpdesk
Fully functioning helpdesk software designed to be operated via your web browser... LBE Web helpdesk can be installed on any Microsoft web server... Powerful helpdesk software:- LBE Web Helpdesk will help youmanage and control your helpdesk operation, without forcing you to change the way you work...
Tags: web help desk, web helpdesk software, web help desk software, customer service, customer relations management, call tracking,
Easy to use helpdesk software, sensibly priced to suit all businesses... Sensibly priced:- Many of ourcustomers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like asgood... Just run the supplied setup, specify thelocation of your database and you are ready to start...
Tags: help desk, help desk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking,
Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desksupport, enforcing configuration standards and effectively migrating to new technologies... Identify illegal and unused software, providing thenecessary knowledge to purchase the optimum number of licenses for your enterprise...Plan and budget for migrations, ensuring that any desktop changes needed to support an upgrade are effected... As DNA Helpdesk works independently of your e-mail server, periodicupdates can be distributed to your users even during a virus crisis
Tags: helpdesk, web based, netsupport, helpdesk software, active directory, ,
CentreDesk is a freeware multi-user help desk solution...Easily assign logs to techniciansTime tracking (calculates holidays and working days) and flagged to indicate the current status and durationLogs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"Security ensures that only logs assigned to individual technicians can be viewed by them...Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:That the issue has been logged, and the detailsQuotations (approved or rejected)Invoicing (including a cancellation fee option) and a Batch Email facility...
Tags: helpdesk, freeware, call center, call centre, helpdesk software, help desk software, inventory, centerdesk, centredesk,
versaSRS help desk provides a flexible and scalable solution for managing help desk and service request processes andproviding cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look likea traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with thelatest advancements in browser technology. versaSRS Help Desk Key Features:...
Tags: service request, incident, service, web based, browser based, call centre, contact centre, issue tracking, self help, support, case management, issue management, crm,
Netman enterprise trial edition brings in a tool which combines personal productivity with enterprise level applications... While one can use it as reminder/to-do list tool for personaluse, it allows work group to communicate instantly and effectively and Network administrator to monitor the LAN parameters as well as tomanage software assets in the network... It seamlessly integrates with other plugins (like Smart tracker) toprovide a better way of managing helpdesk requests...
Tags: network manager, sam, notes, reminders, time synchronization, system monitor, asset register, network, netman, license, system, lan, monitor, sam, helpdesk, messenger, note, im, pim, instant messaging, postit,
StromaSoft crm customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket iscreated for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflowstatuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is usingPost-It notes, paper or email to manage the relationship with your customer then...
Tags: help desk, helpdesk, newsletter, ecrm, outlook, telephony, tickets, incidents, call center, support calls, support center, customer relationship managements, call logging, instant messaging, postit notes, telephone calls, telephone messages, sticky notes, ,
This is rapidHELPrapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters... Tickets can be automatically forwardedto the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management)...Multitasking supportThe system is multitasking compliant in every respect... This guarantees a high standa
Tags: service desk, helpdesk, support, call, call center, ticket, service, helpdesk software, service software, callcenter, trial software, helpdesk for free, service level, sla, service level agreement, webconnector, knowledge base, knowledgebase, pdf, xml, ,