Zeebob Software

ontiva FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketingstrategy through the Internet...Phone calls, faxes, employee overhead and other support operating costs are often a significant portion of a company's total customer servicecosts... Remember that asingle question answered from a live support agent can be enough to close a sale!With ONTIVA FUSION, a single support agent can interact with up to 10 customers simultaneously...

Tags: live chat, website support, website tools, website crm, live person, boldchat,

StromaSoft crm customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket iscreated for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflowstatuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is usingPost-It notes, paper or email to manage the relationship with your customer then...

Tags: help desk, helpdesk, newsletter, ecrm, outlook, telephony, tickets, incidents, call center, support calls, support center, customer relationship managements, call logging, instant messaging, postit notes, telephone calls, telephone messages, sticky notes, ,

Marketeers and ECRM experts agree that personalized messages get better response rates than "mass-produced"messages... EasyMailPro's distinctive voicemail capability also lets you add audio content to your messages... HTML and Multi part (MIME) message capability support lets you includeformatted text, HTML, attached files and embedded objects to your mails which are viewable regardless of the type of mail client used...

Tags: glock, lists, newsletters, marketing, bulk, software,