customer support
MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface... The web interface will allow your customers to submitrequests via browser and staff can also update info via the browser......
Tags: generic customer support, web based support, help desk, pocket pc,
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce supportcosts. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to alsomanage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 activewebsites....
Tags: software, crm, customer, customers, webmaster, support, sales, live chat, live help, live support, chat, contact, contacts, contact manager, email, email management, email manager, help desk, helpdesk, ticket, web stats, web statistics, web log, web logs, ,
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce supportcosts. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to alsomanage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 activewebsites....
Tags: crm, customer, customers, webmaster, support, live chat, live help, live support, chat, contact, contacts, contact manager, email, email management, email manager, help desk, helpdesk, ticket, web stats, web statistics, web log, web logs, hit counter,
For Easy customer Service and Support...customer requests may be serviced via phone, using the help desk, or by thechnicians... Theappointments that can be scheduled are not strictly technical, but of a wider nature...
Tags: customer service, crm, help desk, phone, calendar, customer service and support, easy, five steps, crm software, small business crm, call center,
Commit - CRM, Service and Billing for Small computer repair and Computer Services BusinessesCommit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who -* Provide maintenance services* Handle customer support calls and on-site visits* Sell hardware and off-the-shelf software* Perform local repairs* Manage Service Contracts and need full control over their status* Bill customers for labor, expenses...
Tags: computer services, it services, tech support software, crm software, time billing, service software, helpdesk, ticketing system, small business crm, computer service software, service management, customer support, dispatch software,
IShow is an easy-to-use presentation software. IShow provides complete solutions designed to lower the cost and improvethe effectiveness of training, support, sales and marketing.trainingReduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learnnew skills with 24/7 online learning.SupportLower support costs by minimizing calls to your help desk with online help Expand the reach...
Tags: flash presentation, flash software, demo builder, elearning, authoring, capture, screen, screenshot, tutorial, tutorials, demos, presentation, help, online help, recorder, streaming, screencam,
IShow is an easy-to-use presentation software. IShow provides complete solutions designed to lower the cost and improvethe effectiveness of training, support, sales and marketing.trainingReduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learnnew skills with 24/7 online learning.SupportLower support costs by minimizing calls to your help desk with online help Expand the reach...
Tags: flash presentation, flash software, demo builder, elearning, authoring, capture, screen, screenshot, tutorial, tutorials, demos, presentation, help, online help, recorder, streaming, screencam,
Turn your PC into a powerful multi-tasking communications manager...With support for up to three telephone lines, using voice/fax capable modems, you can easily set up your own professional telephoneanswering system including multiple mail-boxes and the ability to simultaneously send an receive fax or voice messages...Get instant notification on your cell phone, pager or PDA, whenever you receive a new fax, voice message or e-mail...
Tags: fax broadcasting software, voice mail software, telephone answering, email, software, voice software, unified messaging, unified communications, video mail, audio mail,