Zeebob Software

StromaSoft crm customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket iscreated for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflowstatuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is usingPost-It notes, paper or email to manage the relationship with your customer then...

Tags: help desk, helpdesk, newsletter, ecrm, outlook, telephony, tickets, incidents, call center, support calls, support center, customer relationship managements, call logging, instant messaging, postit notes, telephone calls, telephone messages, sticky notes, ,

... Optional registration of Presentation Mode allows the console operator to dodesktop presentations which multiple connected Support Hosts may view... TheSupport Host is free... Because the services are making outgoing connections to the console, no opening of firewall ports on those networks isrequired...

Tags: desktop, help desk, remote access, remote support, chat,

...Functional OverviewTransparent Data flowThrough its transparent data flow, rapidHELP is always just a mouse click away from all relevant data...Customer TicketsWhen you create a new ticket, the software automatically displays that customer????s history, at the same time providing a knowledge base thatcontains all customer information concerning hotline contracts, support issues and the hardware and software used...Uniform GUI for Administrators and UsersrapidHELP administrators use the same GUI as the users...

Tags: service desk, helpdesk, support, call, call center, ticket, service, helpdesk software, service software, callcenter, trial software, helpdesk for free, service level, sla, service level agreement, webconnector, knowledge base, knowledgebase, pdf, xml, ,

... Features include a web interface, emailnotifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports... It also allows the user toidentify unusual issues track trends and provides a comprehensive suite of reports... Also backed up by ieComputerSystems expertise in helpdesk development,ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any organisations specific helpdesk requirements...

Tags: help desk, knowledge, software, free download, evaluation, it, solutions, technical support, customer support, multilingual, multilingual, mapi, spanish, clipper, powerbuilder, crm, ireland, dublin,

Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure,manage, support and inventory desktops from a central location.

Tags: help desk, remote access, desktop management, desktop administration, network administration, password, share desktop, remote pc,

... Time and again, thesame old problems will rear their ugly heads... Most knowledgebasesare unweildy things that slow you down more than help, if you're lucky enough to have one at all... Simple fast, and ready to go...

Tags: help desk, tech support, search, assist, recurring problems,

... Task Manager 2007 can be used personally or in a team environment to track personal and shared tasks,jobs (including customer jobs) and projects... Sample reports include: tasks listed by deadline or date received, tasks currentlyoverdue, tasks due today, task time budgets, workflow trends, time allocation pie graphs, main/sub-tasks, and many more... Customize fields, templates and reports while getting a wide variety of these already built in...

Tags: appointment, business, contact, cpa, database, desk, due, employee, group, help, human, job, manage, office, organize, personal, personnel, plan, productivity, project, schedule, software, task, team, time, tool, track, tracker, tracking, work, workflow,

... It allows you to follow efficiently yourservice calls and keep the history of all the problems and solutions encountered... GDS2000 PRO is a software so simple to use that after installation, you are ready to use it... So, GDS 2000 PRO is incontestably the indispensable tool for all organizations who care about the quality of their service...

Tags: help desk, calls, orologic, network, security, free, email, support, appel,

... You can use LBE web helpdesk on theInternet, an Intranet or even run it locally on a stand-alone machine... It canbe accessed from any machine running a Javascript enabled web browser... Simple to use:- No extensive training is required...

Tags: web help desk, web helpdesk software, web help desk software, customer service, customer relations management, call tracking,

... Powerful HelpDesk Software:- LBE helpdesk softwarewill help you manage and control your helpdesk operation, without forcing you to change the way you work... Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk... Our customers tell us that one of themajor reasons they chose LBE Helpdesk is they found it very easy to understand...

Tags: help desk, help desk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking,