help desk
3 clicks, that's all you need to use your sophisticated Exchange 2000 or 2003 server for what it was designed to do: EasyCollaboration... The perfect tool to help your team collaborate trough Outlook...Exchange GroupCalendar integrates with Exchange server and needs no software on the Outlook workstations to give you one, two or twentyGroup Calendars...
Tags: exchange, team, calendar, groupware, freebusy, public,
addup is a Free, Compact yet Capable Calculator... Save your work to a text file (automatic or manual), restore it later... Show buttons or hide them...
Tags: tape, calculator,
Have you ever searched everywhere to locate an important file and still cannot find it? fileWISE Deluxe Software is theworld's first software to help you organize, manage and find your paper documents / files PLUS all of your computer files using the SAMEprogram! Use a familiar Windows Explorer file tree structure to quickly and easily create a file index for all of your physical and digital files andthen locate any file instantly using the program's powerful search capabilities!...
Tags: organize files, organize computer files, file manager, file management, ,
NewWayService is the help desk software solution designed to maximise your service centre or call centre department...With its very user-friendly environment, no intense training is needed to learn to use it...NewWayService base modules are: work orders, actions and worked/ billed hours, customers and contacts, hour banks, technicians,products and serial numbers, spare parts, appointments and scheduling, work schedules and knowledge base...
Tags: management, workorders, service calls, technicians, appels de service, french, english, network, linux, solaris, interbase, sav, maintenance, jobs, entretien, schedule, knowledge base,
Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site supportwill save you enormous time and costs when managing customer communication and support.Global Site Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help youmanage all email and other forms of correspondence with your customers.You are not required to install any software, or upgrade any hardware....
Tags: email tracking, crm,
cannedResponses is well integrated in Microsoft Outlook and an easy to use add-on that significantly simplifies the processof sending numerous or repetitive email... Assign a "Hot" button to Cannedand access it from any Outlook items toolbar: email, tasks, appointments, and notes... Use "Canned" in all outlook forms: tasks, appointments, and notes...
Tags: pesonalized email, plugin, addon, addin, help desk, stamps, hotbar, annotis,
ASIFD is a general purpose hotel and motel software which is can be used as a hotel maintenance software, hotelreservations software, hotel management software, hotel billing software, general purpose hospitality software, hotel accounting software,hotel accommodation software, hotel property management software (pms)and as hotel booking software and as software for online hotelreservation
Tags: hotel software, hotel front desk software, hotel reservation software, hotel booking software internet, hotel reservation software,
Real-time and interactive pc inventory management software. You can examine your hundreds or thousands of client PCs'hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotelycontrol client computers, and manage all PC inventory issues. In this version, new log management, XML report, improved user interfaces areadded.
Tags: inventory management, hardware inventory, software inventory, remote control, help desk, pc asset, file transfer, smp,
The Information Technology Infrastructure Library (itil) is a customizable framework of best practices that promote qualitycomputing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an ITorganisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.
Tags: itil help desk, itil cmm, itil and cmm, itil certification, itil and data center, itil training,
MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface... The web interface will allow your customers to submitrequests via browser and staff can also update info via the browser......
Tags: generic customer support, web based support, help desk, pocket pc,