help desk
Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows basedapplication and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not needto know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user readyno extra cost....
Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tightbudget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, softwareand their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restorefeature was also added in this release. The user interface has also been updated....
... Asset Management:Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers... Help Desk: The trouble call section can helporganize your help desk by tracking computers out for repairs, technicians assigned to calls, how long calls remain open and more... Flexibility Computer Admin can import data from any tab or comma delimited file as wellas SYLK, DIF and WKS spreadsheets and FileMaker Pro databases...
Tags: helpdesk, mangement, tracker, serial, registration, hardware, peripherals, help, desk, maintenance, license, compliance,
... Asset Management:Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers... Help Desk: The trouble call section can helporganize your help desk by tracking computers out for repairs, technicians assigned to calls, how long calls remain open and more... Flexibility Computer Admin can import data from any tab or comma delimited file as wellas SYLK, DIF and WKS spreadsheets and FileMaker Pro databases...
Tags: helpdesk, mangement, tracker, serial, registration, hardware, peripherals, help, desk, maintenance, license, compliance,
... One of the four CentreDesk Help Desk group, that are affordable andeasy to useCore elements are:Fast, easy call logging, easy call tracking, with the full history of all actions taken...Provides a flexible workflow...A fully functional Parts inventoryTo maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support andattention to detail, that prevents logs from falling between the cracks...
Tags: helpdesk, freeware, call center, call centre, helpdesk software, help desk software, inventory, centerdesk, centredesk,
Super Suite is the comprehensive systems management solution for IT professionals. Super Suite is a set of three powerfultools that are designed to work together. Network Auditor gives you the power to audit the machines on your network, from your desk.network Inventory Manager gives you control over your time, servicing and software licensing. Using Report Forge, build sophisticatedcustom reports, in seconds, for Network Auditor and Network inventory Manager....
Tags: helpdesk, help, lan, administration, pim, pc, monitor, audit, network, inventory, help desk, faults, detect, detection, auditor, network audit, sms, systems, management, systems management, system,
Inventory Manager is a free Help Desk and Network Inventory Management program is purpose built to help networkadministrators and help desk staff to more easily manage the hardware, software and activity on their networks.A company's network may consist of computers, printers, hubs, scanners, digitizers, and any number of other peripheral devices, along withthe associated operating systems and application software. Managing this network can be quite a task.Managing...
...Radix includes several sophisticated and fully integrated modules: Help Desk, Knowledge Base, Time Tracking, Contact Management, EmailClient, Appointment Scheduling, Project Tracking, Expense Tracking, Employee Signout Board, Products, Client Invoicing, Phone Messages,To Do, Personal Notes, Custom Report Manager, and much, much more... Radix is a powerful and affordable solution for businesses that need an integrated approach for interacting with their customers... Multi-user licenses are available...
Tags: help desk, knowledge base, time tracking, contact management, appointment scheduling, expense tracking, client invoicing, crm, pim,
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce supportcosts. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to alsomanage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 activewebsites....
Tags: software, crm, customer, customers, webmaster, support, sales, live chat, live help, live support, chat, contact, contacts, contact manager, email, email management, email manager, help desk, helpdesk, ticket, web stats, web statistics, web log, web logs, ,
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce supportcosts. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to alsomanage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 activewebsites....
Tags: crm, customer, customers, webmaster, support, live chat, live help, live support, chat, contact, contacts, contact manager, email, email management, email manager, help desk, helpdesk, ticket, web stats, web statistics, web log, web logs, hit counter,