help desk
A comprehensive IT help desk program that makes it easy to record, update and report on Users, Support Requests,Computers, Software, Peripherals and more... Web interface included... Output reports to PDF files for easy emailingas attachments...
Tags: customer support, crm, it help desk,
AccessAble help desk Pro Edition features an easy to use and attractive windows based interface as well as ...htmlpages for quickly recording, updating or searching data via browser... The wide variety of reports includegraphical and analytical reports to see where most of your support issues are coming from...
Tags: computer inventory, web enabled help desk, support requests, customer support,
AccessAble help desk Pro Edition features an easy to use and attractive windows based interface as well as ...htmlpages for quickly recording, updating or searching data via browser... This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The widevariety of reports include graphical and analytical reports to see where most of your support issues are coming from...
Tags: computer inventory, web enabled help desk, support requests, customer support,
QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staffrecord, update and report on callers and calls from those callers... You can view, edit and report on all calls... You don't need to hire a consultant to get a mulituser capable windows based application up and running...
Tags: quad help desk pro, customer support, windows based customer support,
help desk for IIS is a web-based help desk software solution for delivering customer service and support... Your customers or technicians need no additional softwareother than a web browser... It keeps your companyorganized and efficient...
Tags: helpdesk, webbased, webbased help desk, webbased helpdesk, support desk,
The help desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated andexpanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged withresearching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical supportand communication within your organization with the latest support technologies * A Help Desk...
Tags: help desk software, dms help desk, it help desk software, helpdesksoftware, free help desk software, computer help desk, help desk application,
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizablescreens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom andrequired user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run asset-and-forget services and are available for customer...
Tags: help desk software, desk, software, trouble, ticket, software, bug, software,
Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests,and remotely manage devices on your network. The software is easy to use and install, and is very flexible.Features:Logs, numbers, Organizes, and prioritizes work order requestsBuilt in remote tools that allow you to take remote control over any PC or server on your network.Communicate work order status to end users and support staffUsers can submit...
Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problemsand service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork,monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. It issuitable for any business, big or small, and has many advanced security features....
Tags: help desk software, service desk, help desk, help desk application, desk support software, help desk support software, software help desk,