... Features include a web interface, emailnotifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports... It also allows the user toidentify unusual issues track trends and provides a comprehensive suite of reports... Also backed up by ieComputerSystems expertise in helpdesk development,ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any organisations specific helpdesk requirements...
Tags: help desk, knowledge, software, free download, evaluation, it, solutions, technical support, customer support, multilingual, multilingual, mapi, spanish, clipper, powerbuilder, crm, ireland, dublin,